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Flagstar Bank

       

No of Reviews : (7)
 
  Over all Flagstar Bank Rating
Coverage 80%
Cost 80%
Customer Service 77.1%
Claims 77.1%
   
       
 
   

All About Flagstar Bank

Established in 1987 in Troy, Michigan Flagstar Bank is the second largest banking institution headquartered in the state. The firm which has centers in Michigan, Indiana and Georgia is one of the leading mortgage lenders in the country and a national leader in the wholesale mortgage business. The bank has never lost touch with its origins as a community bank and never wavered from its pledge to provide convenience and value to its customers and has taken the lead in developing innovative technologies that simplify processes for its customers.


Over the years the bank has worked closely with government sponsored enterprises and local housing authorities to offer affordable and community lending products and it is committed in helping the people to achieve the dream of home ownership. Through volunteerism and donations to local organizations in its banking and home lending markets the firm is committed to the scores of other charities. The bank which is one of the nation's largest originators of residential mortgage loans has created a more effective method of processing loan data and mortgage, and significantly increased the efficiency of its organizational infrastructure, which provides Flagstar with an opportunity to better serve its customers, With Ascent.

The Business services provided by the Flagstar Bank are:

  • Business Banking
  • Cash Management
  • Commercial Lending
  • Corporate Benefits
  • Indirect Lending
  • Public Funds

  • The bank which operates from more than 100 banking centers and home loan centers in 26 states implemented a robust information capture system that includes Ascent Capture along with several Kodak i830 and 9500 series scanners, by Working with Pyramid for managing the flow of data throughout the system. .

    The additional services provided by the Flagstar Bank are:

  • ATM Card
  • Visa Check Card
  • Overdraft Protection
  • 24 Hour Banking
  • Foreign Currency
  •  
     
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      Reviews  
    Review By: Milli
    Location: Jefferson, Louisiana
    Type of Mortgage: Home Purchase
    Date: 06-05-2008
       
       
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    Summary
    Flagstar Mortgage will probably cost me my job. We have provided EVERYTHING they requested of us and they continue to harass my employer for further explanation of prior year's pay. This has gone on long enough. We will pursue other lenders..
     
    Review By:
    Location: Milwaukee, Wisconsin
    Type of Mortgage: Home Purchase
    Date: 05-12-2008
       
       
    Coverage
    Cost
    Customer Service
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    Summary
    This is the worst experience I've ever had. They had so many mistakes at closing and the paperwork wasn't ready. We tied in a small home improvement loan with our mortgage, but they want contractors to work for free and then get paid. Well we had the work done, and guess what. No payment yet. I have a contractor ready to take the house away before I can even move in it. I've told all my friends, family, and co-workers not to use this bank. Should've used Chase..
     
    Review By:
    Location: Overland Park, Kansas
    Type of Mortgage: Home Purchase
    Date: 03-22-2008
       
       
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    Summary
    excellent company to do a mortgage with. The local office was great to work with..
     
    Review By: Burtis D. Walker
    Location: Arlington, Texas
    Type of Mortgage: Home Purchase
    Date: 03-02-2008
       
       
    Coverage
    Cost
    Customer Service
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    Summary
    Flagstar Bank seems to me to be a Godly blessing..
     
    Review By:
    Location: Battle Creek, Michigan
    Type of Mortgage: Refinance
    Date: 08-01-2007
       
       
    Coverage
    Cost
    Customer Service
    Claims
     
    Summary
    Flagstar is an awesome bank and mortgage provider! Even though it is large, the people give it that small town banking feel to their customers. I will always recommend Flagstar to all of my friends! Thank you Flagstar Bank!!!.
     
    Review By: Stanley
    Location: Hartford, Connecticut
    Type of Mortgage: Others
    Date: 02-24-2007
       
       
    Coverage
    Cost
    Customer Service
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    Summary
    I have been with Flagster Bank from past two years. It provides excellent service to its custmers. I took a loan from this bank and i have never encountered any problems. This bank thinks from the customer point of view and provide the service to them. You can call them any time they will always be ready to answer your queries. I can gaurantee you that this bank will provide you the best service from other banks in the market. Therefore i suggest you also to join with this bank. .
     
    Review By: Fleming
    Location: Sacramento, California
    Type of Mortgage: Home Purchase
    Date: 02-06-2007
       
       
    Coverage
    Cost
    Customer Service
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    Summary
    Hello friends i have been a customer of this company from last 5 years and I dont have any complaints against this mortgage. The service they provide is the best and offer different types of products to their customers. There are different companies in the market but most of the companies dont keep their promises i.e they promises alot but in the end they keep doing nothing. My sincere suggestion is to join Flagster mortgage. .
     
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